Live Susan Says! Ep 36 – Answering What’s the ROI?
Ever talked to a potential client and had them ask…
“What’s the return on investment AKA What’s the ROI?”
If you’re a service based business AND don’t specifically help clients make money, this can be a hard question to answer.
Understanding this critical question can make or break the next step in the conversation.
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Following a proven system took my conversion rates to ~80%, over an almost 20-year career in sales, responsible for closing over $600 million in revenue. It’s helped my clients go from 10-20% conversions to 60-85%.
The #1 question that helped me as a sales leader determine how successful they would be? Can you sell a product or service you don’t believe in?
Oooh catching you live in like first time ever LOL
Hi Clair!
Clair have misssssed you!!
hi Kylie!
I shared to both SMS and your other group!
Kylie thank you for sharing!
Why they’re buying? What they’re buying?
Makes perfect sense.
Hi Susan! Great live as usual. Will watch the replay. ☺️☺️☺️☺️
Erika thank you so much!!
Hi Susan! Great live as usual. Will watch the replay.
I help busy mamas reduce the stress and overwhelm flooding their brains so they can hear clearly from God and finally fulfill His plans and purposes for their lives.
Yes 🙂
Ohh I love that … to know that if this question comes up means that they are interested :).
Johanna usually when people stop asking then you’ve lost their interest. We tend to think opposite and want no questions.
I think because I am mainly a b2b service provider (even with personal brands) the strict roi question gets more critical .
Johanna totally understand I work with mostly b2b as well. You need to know this better than the prospect and also what is their key measurement for success.
Can you give examples to b2b service providers of possible answers . Specially for creative /strategic coach .
Johanna I totally can do this for Wednesday. Can you share with me what’s the main issue potential clients come to you? Why they want to engage your services?
Simon says. Great game. Remember it. Hi Susan McVea
hi! Thanks for catching the replay!